Legal
Every agreement and policy that applies when you use Xvirals is listed below.
The Merchant of Record for paid plans and credit packs is Dodo Payments; payment collection, invoicing, tax calculation and refund disbursement are handled by Dodo Payments, and Dodo Payments appears on your card statement.
Policies
- Terms of Use — Parties, scope of the service, billing, prohibited use and limitation of liability.
- Refund & Cancellation Policy — Cancelling a subscription, the 14-day refund (full if no credits used, 50% if used), credit packs and the refund channel.
- Privacy Policy — Data collected, subprocessors, retention periods and your rights.
- Data Protection Notice (KVKK) — Controller disclosure under Turkish Law no. 6698 art. 10 and international transfers.
- Cookie Policy — Strictly necessary cookies used, third-party cookies and cookie management.
- Contact & Business Details — Business identity, support channels, data protection requests and dispute resolution.
- Referral Program Terms — Tiered referral rewards, active subscription requirement, holding period, cash payouts (not open yet), suspension and leaving.
Questions?
General support and refund requests: info@xvirals.com. Personal data requests: info@xvirals.com.